Replacement parts:

Yes, if you are interested in purchasing a replacement insert pad or cover for your soft dog crate, please click here .
If you would like to order a replacement headrest stripe buckle for your booster car seat, please contact us here

Replacement covers:

Yes, replacements covers are available for purchase. You can find a replacement parts list for pet beds under each items product description.

Shipping Information:

Monday-Thursday: Within 48 hrs of the original time the order was placed.
Friday-Sunday: Your order will ship out by the following Monday.

If the item was purchased from Jespet.com:

You may return any unused product(s) in its original packaging within 30 days of the original purchase date for a full refund. The customer is responsible for shipping charges both to the recipient and returned to the Majestic Pet Products warehouse.

If the item was purchased from a different store or website:

Please contact the customer support team from where you have purchased the item and inquire about their return policy.